About Me
Perspective
In a world where a precise knowledge of the future is unavailable, no one person has the answer; I therefore always adopt a collegiate approach & encourage a diversity of thinking to solve business & customer problems.
Skills:
Certified Scrum Product Owner, Google UX Design Certified, Market Research Society Social Research Certified, Performance Analytics (Adobe / Google / Full Story / Amplitude etc.) JIRA / ADO, Customer archetypes & journey mapping, A/B testing, Figma, Visio, Microsoft Office, AI prototyping & tooling.
Approach:
‘Keep the main thing the main thing’ - which means I’m: Ruthless about what earns my time & bold with prioritisation – having the “what matters more” conversations, to set direction & deliver for customers & business through user centred design & data driven decisions.
‘Align the team’ - which means I: Prioritise getting the right people in the right place to keep the calm & deliver desired outcomes.
‘Over-communicate’ - which means I: Repeatedly share focus across channels & formats to unite everyone to play their part, feel the outcome & shout about successes.